Terms of Service

📄 Terms of Service – Shapelle

Effective Date: 09/04/2025

By accessing or purchasing from www.getshapelle.com, you agree to the following Terms and Conditions. These apply to all users of the site, including visitors, customers, and partners.


1. Use of the Store

You must be at least 18 years old or have legal parental consent to use this website.
You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction while using them.


2. Products and Services

Our products are sold exclusively for personal, non-commercial use.
We reserve the right to refuse service to anyone at any time for any reason.

We make every effort to display product colours and details as accurately as possible. However, we cannot guarantee that your device’s display will reflect the products exactly.


3. Prices and Payment

All prices are listed in British Pounds (GBP) and may be changed at any time without prior notice.

Payments are securely processed through the following platforms:

  • Shopify Payments

  • Stripe

  • PayPal

All transactions are encrypted and protected to ensure the security of your personal and financial data.


4. Shipping

We deliver to all regions of the United Kingdom.
The estimated delivery time is 5 to 15 business days, and may vary during promotional periods or due to courier delays.
Please refer to our Shipping Policy for full details.


5. Returns and Refunds

We accept returns within 14 days of receiving your order.
Products must be unused, unwashed, and in their original packaging.
Return shipping costs are the responsibility of the customer.
See our Returns Policy for more information.


6. Personal Information

We only collect the necessary information, such as name, email, and delivery address, solely for the purpose of processing orders and providing customer support.
For more details, please refer to our Privacy Policy.


7. Cookies and Advertising

Our store uses standard Shopify cookies to enhance user experience and track website interactions.
We also use Google Ads for promotional purposes.
By using our website, you consent to the use of cookies and tracking tools.
Please review our Cookie Policy for full details.


8. Changes to Terms

We reserve the right to update or modify these terms at any time.
It is the user’s responsibility to review this page periodically for any changes.


9. Contact

If you have any questions regarding these Terms of Service, please contact us at:
📧 getshapelle@gmail.com